Shipping and Availability Terms
Shipping method for our Continental USA Customers:
We typically ship FedEx Ground, UPS Ground, US Postal Service (USPS) Priority Mail, and USPS 1st Class Mail, 100% at our sole discretion. Due to how the automated eBay system works, sometimes our auction may specify (for example) FedEx Ground. However, we may actually ship your product with UPS or
The USPS instead. If you require a specific type of shipping, or a specific courier, please contact us before purchasing this part. We will be happy to work with you to ship as you need.
Shipping method for our Non-Continental US Customers:
We typically ship US Postal Service (USPS) Priority Mail or USPS 1st Class Mail. We typically have flat rate and affordable shipping rates to Hawaii, Alaska, and all US Territories. Due to how the automated eBay system works, sometimes our auction may specify (for example) FedEx Ground. However, we may actually ship your product with UPS or the USPS instead. If you require a specific type of shipping, or a specific courier, please contact us before purchasing this part. We will be happy to work with you to ship as you need.
Shipping method for our International Customers:
We typically ship US Postal Service (USPS) Priority Mail, USPS 1st Class Mail, FedEx International Economy, or DHL. We typically have flat rate and affordable shipping rates to over 200 countries! We reserve the right to ship via our choice of courier. If you require a specific type of shipping, or a specific courier, please contact us before purchasing this part. We will be happy to work with you to ship as you need.
Shipping and Handling Time:
Unless our auction specifically states a product is "In Stock", then shipping time can vary. Most items that do not state "In Stock" are in stock. However, in very rare cases some are not. Most items, but not all, that are in stock will ship within one business day of cleared payment, unless we indicate otherwise. If you choose to pay via Paypal with a check, bank withdrawal, or certain other Paypal methods, Paypal may not clear your payment for days or even a week or more. This is Paypal's policy which we have no control over. Both Paypal and eBay inform us, as the seller, not to ship your product(s) until Paypal has cleared your payment.
Normal transit time for our 48 state USA customers is 2-5 business days, depending on how far you are from the warehouse we ship from. We ship from warehouses ranging from California to Texas, from Florida to Pennsylvania. When possible, we ship from the warehouse closest to your location.
International shipping time varies based on the shipping method we use, the country you are located in, and any unforeseen Customs delays that we have no control over. On average, shipping time for our International customers is 1 to 2 weeks, but this is an average, not a guarantee. If you need an item urgently, please contact us before you purchase so we may discuss your shipping time and shipping options.
**Please note that the estimated delivery date is provided by eBay's automated system (not FactoryD) and is only an estimate.
The following information outlines the terms and conditions of this
listing. By purchasing any item from our eBay store, you agree to all terms
set forth in this section. Please read the listing description, item
specifics, and shipping / availability / payment terms in their entirety
before purchasing any item.
Quantity on Hand / Quantity Available
Quantity on hand is subject to change at any given time. We sell in multiple markets which consists of a combination of eBay, multiple retail websites, and wholesale. Items on hand change often and the eBay auction Quantity Available listed may not be updated in real time. Due to the rapid pace, we may not always have the physical stock. Items out of stock will be shipped from a distributor or directly from the manufacturer. Keep in mind that each manufacturer and/or distributor have their own shipping terms and policies that both the buyer and the seller have to abide by. In the event that an item becomes unavailable due to a listing error, or a discrepancy in the listing description, we reserve the right to cancel the transaction. In this rare event, a full refund will be issued via
Paypal and you will be notified via the eBay messaging system. Items with a
30 day or greater handling time are on order from the manufacturer or
already en route to one of our warehouses. These items have a maximum lead
time set but will usually arrive and ship well before the estimate. Please
understand that some items are special order and may take longer than 30
business days (6 weeks) for the item to come in even though it is on order.
If this is the case, we will contact you within 48 hours of your purchase.
If we notify you that an item is special order, and you agree to wait, we
immediately order another for stock, and can no longer cancel your original
purchase without a 20% restocking fee if you change your mind.
If a back order occurs, the buyer will be contacted as soon as we are notified by the manufacturer of such delays. An ETA provided by the manufacturer will be relayed to the buyer and the buyer will be given options to determine if he/she can or cannot allocate the extra time needed. A refund is only granted when both parties involved reach a mutual agreement. In the rare occurrence that an item is discontinued, the buyer will be notified immediately (as soon as such information is confirmed with the manufacturer). The buyer will be given multiple options. The options consist of superseding such item(s) with a replacement (if such options/replacements exist); otherwise the buyer will be granted a refund in full based on a mutual agreement among both parties.
Receiving Your Item(s)
Please read the listing in its entirety. We use manufacturer provided stock images, and in some circumstances the images provided may include commonly associated items next to the item you are purchasing or generic images of the item type. If the item in the picture does not look like it fits your vehicle, it is likely a generic picture. The item you receive will be to your exact application outlined in the listing. If at any time you are unsure what you are purchasing, please see the item specifics or contact us. In the rare case there is a listing error in the description or price, you will be contacted immediately. If the error prevents the item from being sold because it either breaks Minimum Advertised Price (MAP) policies set forth by the manufacturer or describes an item inaccurately we will refund your payment and notify you.
Item Use and Application
Many parts that change the performance of a vehicle are intended for off-road use only. All performance modifications and installations should be done at the owners own risk. Factory D Racing holds no responsibility, either implied or otherwise for mechanical, electrical, or other failure when using any aftermarket performance products. Items sold for off-road use only are illegal in certain states and provinces, and are intended for racing vehicles which may never be used on a public road. It is the responsibility of the buyer to verify the legality of the product or product(s) they intend to purchase and or install on their vehicle. By purchasing any aftermarket performance product, the customer takes full responsibility for any use, and/or misuse of the product and agrees that Factory D Racing holds no responsibility for any consequences, legal, or otherwise. In certain cases, we will contact customers who's shipping address is located in a state or
province where the purchased product may be illegal for public use.
Application Fitment: Please refer to the vehicle fitment or application
outlined within the listing description itself. Fitment information is
broken up into its own section and specifies what the item purchasing is
designed or intended for. Often times, our customers are purchasing products
for an already modified vehicle. Such modifications include the use of
different engines, electronic components, or body / chassis modifications.
These alterations may be listed in the compatibility section of the eBay
listing. For example, a vehicle may have come with a 5.6L V8 from the
factory, but a 6.5L engine swap may be common. The compatibility section may
list the original engine or trim but the notes section will specify the
requirement or modification in order for the item to work as intended. These
notes supersede all information listed to the right on them. If you have any
questions about the item's use please contact us via the eBay messaging
system or refer to the actual listing description rather than eBay's
Example: A set of injectors may show up for a 1994 Toyota Supra Naturally
Aspirated 2JZ-GE 5 Speed Manual but the notes section states 2JZ-GTE engine
codes only. This means the vehicle must have the 2JZ-GTE engine instead of
the original equipment from the factory. The same concept applies with
powertrain, drivetrain, electronics, and body styling.
All products we sell are 100% covered by their normal manufacturer's warranty when you purchase from us. For a free electronic copy of the manufacturer's specific warranty terms please contact us via the eBay system. We have been in business since 2006, and are here to assist you before, during, and after your purchase. In the rare event you have any issues with your item, please contact us and we will be happy to facilitate the warranty process and help you through it.
If you change your mind or accidentally ordered the wrong product, we offer a 30 day return policy with a 20% restocking fee as long as the part is unopened and in original packaging. If the part has a problem to where it can not be installed we will facilitate a manufacturer warranty to either get you a replacement or money back.